PRIVACY POLICY
This Privacy Policy explains how Lumelamps.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
SECTION 1: WHAT WE COLLECT
We collect Personal Information in two main ways: information you provide directly, and information automatically collected when you interact with the Site.


  • Information You Provide: When you purchase items from our store, we collect details necessary for the buying and selling process, including your name, contact information (such as email address and phone number), shipping and billing addresses, postcode, and preferences or interests. All personal information is transmitted using SSL technology to ensure security.

    • Automatically Collected Information (“Device Information”): When you visit the Site, we automatically gather data about your device, such as your web browser type, IP address, time zone, and cookies installed on your device. We also collect information about your browsing activity, including the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site.

In this Privacy Policy, “Personal Information” refers to both the information you provide (e.g., order details) and Device Information.
SECTION 2: HOW WE COLLECT INFORMATION

  • Device Information is collected using the following technologies:
    • Cookies: Small data files stored on your device or computer, often containing an anonymous unique identifier.
  • Log files: Track actions on the Site, capturing data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record details about your browsing behavior on the Site.
  • Order Information: When you make or attempt to make a purchase through the Site, we collect information such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”
  • SECTION 3: HOW WE USE THE INFORMATION
    We use your Personal Information for the following purposes:
  • Maintaining internal records.
  • Improving our products and services.
  • Sending periodic promotional emails about new products, special offers, or other information we believe may interest you, using the email address you provided.
  • Conducting market research (we may contact you via email, phone, fax, or mail for this purpose).
  • Customizing the Site to align with your interests.
    SECTION 4: SECURITY
  • We are committed to protecting the security of your Personal Information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information collected online.
    SECTION 5: LINKS TO OTHER WEBSITES
  • From time to time, we may include or promote third-party products or services on our Site. These third-party websites have their own independent privacy policies, and we assume no responsibility or liability for their content or activities. However, we strive to protect the integrity of our Site and welcome feedback about these linked sites.
    SECTION 6: CONTROLLING YOUR PERSONAL INFORMATION
    We will not sell, distribute, or lease your Personal Information to third parties unless we have your explicit permission or are required to do so by law. If you consent, we may use your Personal Information to send you promotional materials from third parties that we think may interest you.

You may request details of the Personal Information we hold about you under the Data Protection Act 1998. A small fee may apply. To request a copy of this information, please contact us using the details below.

If you believe any information we hold about you is incorrect or incomplete, please contact us promptly (using the details below), and we will correct it without delay.
SECTION 7: CONTACT US


  • For questions about our privacy practices, or to file a complaint, please contact us by email at:
    service@Lumelamps.con